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Live support is a system where a user can communicate directly
with staff. An example is technical support for hosting companies
where you may need instant access to someone who knows about your
account.
Another example is sales teams that are available to answer customer
queries. This is therefore a great way to make sales or even up
sells.
Live support is a fantastic way to add interactivity and ensure
you try and capture every visitor on your website as much as possible.
Boldchat.com
Boldchat is a free live chat service for web sites interested
in providing live
help and live support to visitors for sales and customer service
chats. There is a free version for personal sites and paid versions
for business and commercial websites.
Website Alive
AliveChat is a free live chat software for providing live help,
live support, and proactive sales to your web site visitors. You
are limited to 1 chat operator for the free version and can upgrade
anytime to the paid versions.
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